State Farm® Insurance Agent Erika Castrillo
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Daniel Castro
April 2, 2026
5
out of
5
rating by Daniel Castro
"⭐⭐⭐⭐⭐ I had an excellent experience working with Erika Castrillo State Farm. Erika and her team are incredibly professional, knowledgeable, and genuinely care about their clients. They took the time to explain all my options in a way that was easy to understand and made sure I had the right coverage for my needs without feeling pressured. What really stood out was their responsiveness and attention to detail—any questions I had were answered quickly, and the entire process was smooth from start to finish. It’s rare to find an insurance agency that combines efficiency with such a personal touch. Highly recommend Erika and her team to anyone looking for reliable, honest, and top-tier service!"
We responded:
"Thank you so much for your kind words and thoughtful review, Daniel! We’re thrilled to hear that you had such a positive experience with our team. Providing knowledgeable, personalized service and making sure our clients feel confident and cared for is our top priority. Your recommendation means the world to us! If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. We’re here for you every step of the way!"
Curtis Larkins
March 31, 2026
5
out of
5
rating by Curtis Larkins
"I had an excellent experience working with State Farm for my car insurance. From start to finish, the process was smooth, clear, and stress-free. What really stood out was the exceptional service I received from Ley—she was knowledgeable, patient, and genuinely cared about helping me find the best coverage for my needs. She took the time to explain everything in a way that made sense and made sure I felt confident in my choices. It’s rare to come across someone so professional and attentive, and thanks to her, I walked away feeling completely satisfied and well taken care of."
We responded:
"Thank you so much for your kind words and for sharing your positive experience with us, Curtis! We’re thrilled to hear that Ley provided you with knowledgeable, patient, and attentive service throughout your car insurance journey. Our goal is always to make the process smooth, clear, and stress-free, and it’s rewarding to know we achieved that for you. We truly appreciate your trust in Erika Castrillo State Farm and look forward to continuing to serve you with the best coverage and care. If you ever have any questions or need assistance, please don’t hesitate to reach out!"
Erik Garrigo
March 27, 2026
5
out of
5
rating by Erik Garrigo
"Great office! Erika and Ley were great to work with and had the best quote and execution for car insurance."
We responded:
"Thank you, Erik! We love what we do. Thank you for trusting us and hope to hear from friends and family! "
Eric Hernandez
March 19, 2026
5
out of
5
rating by Eric Hernandez
"Honest, hardworking, and diligent. They walked me through every step and explained all the types policies and coverages so I could best understand them. 10/10"
We responded:
"Thanks so much, Eric! We’re really happy we could help you understand everything and make the process easy. It means a lot to us that you felt supported every step of the way. We’re here whenever you need us—Looking forward to being your go-to State Farm agent in Miami!"
Delia Loaisiga
March 17, 2026
5
out of
5
rating by Delia Loaisiga
"Working with Ley Delgado has been an absolute pleasure. She took the time to thoroughly explain coverage options, ensuring we understood everything without using confusing jargon. Her professionalism and prompt responses made the entire process stress-free and easy."
We responded:
"Thank you so much for your kind words, Delia! We're thrilled to hear that Ley provided you with clear explanations and made the process smooth and stress-free. We pride ourselves on delivering exceptional service, and it’s wonderful to know that Ley’s professionalism and promptness stood out to you. If you ever have any questions or need assistance in the future, don’t hesitate to reach out. We truly appreciate your trust in us!"
Dayrin Suarez Bernal
March 14, 2026
5
out of
5
rating by Dayrin Suarez Bernal
"Yacsilin Cardenas was extremely helpful. She guided me throughout the process and made sure I understood everything."
We responded:
"Thank you, Dayrin! Yacsilin understands that insurance can feel overwhelming and truly takes her time with her customers. Welcome to the Castrillo State Farm family!"
nasaaviationservices LLC
March 13, 2026
5
out of
5
rating by nasaaviationservices LLC
"Alex is great help. He was very helpful and explain my auto coverage to me. You wouldn’t regret it."
We responded:
"Thank you so much for your kind words! I’m glad Alex could help explain your auto coverage and make the process easier for you. It’s always our goal to provide clear and helpful service. Welcome to the Castrillo State Farm family!"
Jackie Fernandez-Diaz
March 12, 2026
5
out of
5
rating by Jackie Fernandez-Diaz
"Excellent experience. Highly recommend. Thank you, Michelle, for your help."
We responded:
"Thank you, Jackie! We are lucky to have Michelle on our team. Thank you for choosing us!"
rose mejia
March 11, 2026
5
out of
5
rating by rose mejia
"Alex gemple is professional and didn’t have some job. I need an insurance fast and that’s exactly what he did and a price of no one could beat"
We responded:
"Thank you for the great feedback, Rose! Your absolutely right, insurance should be easy. We are glad Alex was able to help. Thank you for trusting our office, welcome to the agency!"
Eliany Hernandez
March 11, 2026
5
out of
5
rating by Eliany Hernandez
"We reached out to Erika see if there was any way to lower our home insurance rate, and the experience has been amazing from start to finish. Erika was incredibly quick to respond and got us connected with Ley right away. Ley has truly been an angel throughout this entire process. She walked us through everything step by step, was extremely patient, thorough, and always very responsive whenever we had questions. She even took the time to quote auto insurance rates for us as well, which we really appreciated. The whole experience felt easy and stress-free thanks to both of their guidance. I would absolutely recommend them to anyone looking for help with home or auto insurance!"
We responded:
"Thank you so much for sharing your experience, Eliany! We’re so happy to hear that Ley made the process smooth and stress-free for you. They truly care about helping our customers find the best solutions, and it’s great to know their responsiveness and support made a difference. We really appreciate your recommendation and are always here whenever you need us for home, auto, or any other insurance needs!"
Jonathan Guerra
March 10, 2026
5
out of
5
rating by Jonathan Guerra
"I had an excellent experience working with Erika Castrillo and Ley Delgado at State Farm. The service at this State Farm office was truly amazing and very different from the rest. Erika and Ley were incredibly helpful, knowledgeable, and took the time to explain all my options in detail. Thanks to their guidance, I was able to save a significant amount of money while also getting better coverage and benefits than I had before. Their customer service was outstanding very responsive, patient, and genuinely focused on helping me find the best solution for my needs. It’s rare to find a team that provides this level of professionalism and care. I highly recommend Erika and Ley to anyone looking for reliable insurance support and a great experience."
We responded:
"Thank you so much for your kind words, Jonathan! We’re thrilled to hear that Ley provided you with such a positive experience. It means a lot to us that they could help you find the best coverage while saving you money. We truly believe in putting our customers first and are so glad that came through. If you ever need anything else or have questions, don’t hesitate to reach out. Thanks again for recommending us!"
Idalberto Cardenas
March 10, 2026
5
out of
5
rating by Idalberto Cardenas
"Exelente servicio de yascilin siempre muy educada y servicial la recomiendo totalmente"
We responded:
"Muchas gracias por tus amables palabras sobre Yascilin. Nos alegra mucho saber que has recibido un excelente servicio y que su atención educada y servicial ha sido de ayuda para ti. Agradecemos mucho tu recomendación y estamos aquí para cualquier cosa que necesites!"
Luis Amigo
March 10, 2026
5
out of
5
rating by Luis Amigo
"We have been receiving assistance with our insurances from Ley Delgado for years. The same goes for our home and car insurance, her knowledge of the subject and the help she has always provided in selecting the best option has been the reason for working with her. Right now we were insuring our cars with Allstate, and because we received a letter from her with a better offer, we decided to switch to State Farm through her company. Thank you Ley, for your help. Sincerely, Carmen and Luis Amigo."
We responded:
"Thank you, Luis and Carmen! We’re thrilled to hear that Ley’s knowledge and dedication have made a positive difference in your insurance experience. It’s our goal to always provide the best options tailored to your needs, and we’re honored that you chose to switch your car insurance to State Farm with us. We truly appreciate your loyalty and look forward to serving you for many years to come!"
rafael guadarrama
March 8, 2026
5
out of
5
rating by rafael guadarrama
"Alex Gemple helped me with my auto insurance. Thank you!"
We responded:
"Thank you so much for your kind words, Rafael! We're glad Alex was able to assist you with your auto insurance. Welcome to the agency!"
sabri
March 5, 2026
5
out of
5
rating by sabri
"Amazing service! Yacsilin Cardenas was extremely helpful and knew exactly what I needed. Definitely recommending this business and Yacsilin to my friends and family."
We responded:
"Thank you so much for your wonderful feedback, Sabrina! We’re thrilled to hear that Yacsilin provided you with excellent service and the coverage that fits your needs perfectly. Your recommendation means a lot to us, and we look forward to continuing to serve you and your friends and family in the future! Welcome!"
Jessica Juan
March 4, 2026
5
out of
5
rating by Jessica Juan
"I was looking to reduce my auto premium since Geico raised my rate again. I reached out to Erika at State Farm because in the past, she’s provided very competitive quotes and she nailed it again. Saved me $200 on my renewal and bettered my coverage. She is professional, friendly and very knowledgeable. I also have my homeowners and life insurance with her. I highly recommend them."
We responded:
"Thank you so much for your wonderful feedback, Jessica! We’re delighted to hear that our team was able to save you money while enhancing your coverage. Having all your insurance needs in one place truly makes a difference—one conversation, complete peace of mind. We sincerely appreciate your trust in us for your auto, homeowners, and life insurance. We look forward to continuing to serve you!"
Ana Elix Estrada
March 4, 2026
5
out of
5
rating by Ana Elix Estrada
"Excelente servicio de Yaiselin. Es profesional, amable y siempre dispuesta a ayudar. Explica todo con claridad y hace que el proceso sea fácil y confiable. ¡La recomiendo 100%!"
We responded:
"Muchas gracias por tus amables palabras y por tomarte el tiempo para compartir tu experiencia, Ana. En nuestro equipo, nos esforzamos por brindar un servicio profesional, claro y confiable, y nos alegra saber que Yaiselin cumplió con tus expectativas. Estamos siempre aquí para ayudarte en lo que necesites. ¡Gracias por recomendarnos al 100%!"
Mia Ramirez
March 3, 2026
5
out of
5
rating by Mia Ramirez
"Yacsilin Cardenas helped me out so much and I would a hundred percent recommend her."
We responded:
"Thank you so much for your kind recommendation, Mia! We’re delighted to hear that Yacsilin was able to help you. Your trust means a lot to us, and we are here to help!"
Francia Stelling
March 3, 2026
5
out of
5
rating by Francia Stelling
"Ley Delgado me brindó una atención excelente, muy especial y personal, aclaró todas mis dudas y me asesoró en referencia a cuál sería la mejor póliza para mi auto. Le agradezco todo su esfuerzo y paciencia."
We responded:
"Gracias, Francia. ¡Qué bueno saber que Ley te brindó una atención excelente y personalizada! Bienvenida a nuestra oficina"
Ana Miranda
March 3, 2026
5
out of
5
rating by Ana Miranda
"Yaceline guided me through the homeowners insurance process with true expertise and professionalism. Her communication was clear, and she consistently followed up every step of the way, making the experience smooth and stress-free. She is truly an asset to the agency. Keep up the excellent work!"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience, Ana! We’re thrilled to hear that Yacsilin provided you with expert guidance and clear communication throughout your homeowners insurance process. We’re proud to have her as part of our team, and your feedback truly means a lot. If you ever need anything else or have any questions, please don’t hesitate to reach out. Thanks again for choosing us!"
Dairelys Perera Torres
March 2, 2026
5
out of
5
rating by Dairelys Perera Torres
"Exelente servicio my atento y profesional el agente Alex Gemple , Explica muy bien y no necesita ser un proceso largo Muy profesional Gracias por la atención"
We responded:
"¡Muchas gracias por tu comentario, Dairelys! Nos alegra saber que Alex te brindó un servicio atento, profesional y eficiente. Siempre estamos aquí para ayudarte con cualquier duda y ofrecerte la mejor atención. Bienvenido!"
Emely Almonte
March 2, 2026
5
out of
5
rating by Emely Almonte
"I had such an amazing experience working with Ley Delgado at State Farm! She was absolutely awesome from start to finish. Not only did she save me more than half of what I was previously paying, but she also helped me set up life insurance and renters insurance all in one smooth process. She explained everything clearly, answered all my questions, and made the entire experience stress-free. I truly felt like she cared about getting me the best coverage at the best price. If you’re looking for someone knowledgeable, efficient, and genuinely helpful, I highly recommend Ley!"
We responded:
"Thank you so much for your kind words, Emely! We’re thrilled to hear that Ley provided you with excellent service and helped you save on your insurance while making the process easy and stress-free. At our State Farm agency, we’re committed to finding the best coverage for your life, renters, and auto insurance needs. We appreciate your recommendation and are always here to help you protect what matters most! Welcome!"
Evelyn Lugo
March 1, 2026
5
out of
5
rating by Evelyn Lugo
"Excelente experiencia en esta agencia de State Farm, especialmente con Carelyn, se tomó el tiempo para explicar cada detalle de mi póliza de auto y encontró el mejor precio para mis necesidades."
We responded:
"¡Muchas gracias por compartir tu experiencia, Evelyn! Nos alegra saber que Carelyn pudo ayudarte a entender tu póliza de auto y encontrar la mejor opción para ti. En nuestra agencia de State Farm en Miami, siempre buscamos ofrecer un servicio cercano y soluciones que se ajusten a tus necesidades. ¡Estamos aquí para ayudarte cuando nos necesites!"
tay ly Conde
February 26, 2026
5
out of
5
rating by tay ly Conde
"It was very comfortable working with Yacsilin. She attended to my needs and knew how to find the best options for me and my family. I am personally very grateful and highly recommend her as an excellent professional."
We responded:
"Thank you for your kind words, Tay! I’m happy Yacsilin was able to help you and your family find the best options. Welcome to the agency!"
melinda zarabozo
February 25, 2026
5
out of
5
rating by melinda zarabozo
"Una agencia súper confiable,verdaderamente asegurarse con state farm es vivir tranquilo y muy seguro,su personal súper calificados como ley delgado state farm son afortunados en tenerla como trabajadora,le doy gracias a ella por tener mi seguro de carro con ellos .muchas gracias 🩷🩷🩷🩷🩷🩷🩷🩷🩷"
We responded:
"¡Muchas gracias por tu confianza, Melinda! Nos alegra mucho saber que te sientes tranquilo y seguro con State Farm. En nuestra agencia, nos esforzamos por brindar un servicio confiable y personalizado, y es un honor contar con clientes como tú. Le transmitiré tus felicitaciones a Ley ; ella estará muy contenta de saber que su atención ha sido de gran ayuda. Seguiremos aquí para apoyarte en todo lo que necesites. ¡Gracias por confiar en nosotros para proteger tu seguro de carro!"